Shopify Admin Shipping Rate Audit

Purpose

Audits the shipping configuration for every delivery profile on the store. Surfaces (a) zones with zero shipping rates configured (causing checkout failures), (b) zones with only manual flat rates (no carrier-calculated rates, often a missed setup step), and (c) profiles with no zone coverage for known sales geographies. A misconfigured zone silently drops checkout conversions — this skill catches it before customers do. Read-only — no mutations.

Prerequisites

• Authenticated Shopify CLI session: shopify store auth --store <domain> --scopes read_shipping
• API scopes: read_shipping

Parameters

Safety

ℹ️ Read-only skill — no mutations are executed. Safe to run at any time. The skill reads delivery configuration only; it does not change any shipping behavior.

Workflow Steps

1. OPERATION: deliveryProfiles — query Inputs: first: 50, select profileLocationGroups, profileItems, name, default, pagination cursor Expected output: All delivery profiles, including the default, with location groups and product associations; paginate until hasNextPage: false

2. For each profile, walk every profileLocationGroups[].locationGroupZones. For each zone, capture: zone name, country codes, method definitions (rates).

3. Flag zones with: zero methodDefinitions, OR only manual priceConditions-based rates (no carrier-calculated method when flag_manual_only: true), OR a method whose price.amount > flag_high_price if the threshold is set.

4. Aggregate findings per profile, then build a global summary of misconfigured zones across the store.

GraphQL Operations

graphqlCopy code
# deliveryProfiles:query — validated against api_version 2025-01
query DeliveryProfilesAudit($after: String) {
  deliveryProfiles(first: 50, after: $after) {
    edges {
      node {
        id
        name
        default
        profileItems(first: 1) {
          edges {
            node {
              id
            }
          }
        }
        profileLocationGroups {
          locationGroup {
            id
            locations(first: 50) {
              edges {
                node {
                  id
                  name
                  address {
                    countryCode
                  }
                }
              }
            }
          }
          locationGroupZones(first: 50) {
            edges {
              node {
                zone {
                  id
                  name
                  countries {
                    code {
                      countryCode
                    }
                    provinces {
                      code
                    }
                  }
                }
                methodDefinitions(first: 50) {
                  edges {
                    node {
                      id
                      name
                      active
                      rateProvider {
                        __typename
                        ... on DeliveryRateDefinition {
                          price {
                            amount
                            currencyCode
                          }
                        }
                        ... on DeliveryParticipant {
                          carrierService {
                            id
                            name
                          }
                          fixedFee {
                            amount
                            currencyCode
                          }
                          percentageOfRateFee
                        }
                      }
                    }
                  }
                }
              }
            }
          }
        }
      }
    }
    pageInfo {
      hasNextPage
      endCursor
    }
  }
}

Session Tracking

Claude MUST emit the following output at each stage. This is mandatory.

On start, emit:

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╔══════════════════════════════════════════════╗
║  SKILL: Shipping Rate Audit                  ║
║  Store: <store domain>                       ║
║  Started: <YYYY-MM-DD HH:MM UTC>             ║
╚══════════════════════════════════════════════╝

After each step, emit:

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[N/TOTAL] <QUERY|MUTATION>  <OperationName>
          → Params: <brief summary of key inputs>
          → Result: <count or outcome>

On completion, emit:

For format: human (default):

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══════════════════════════════════════════════
SHIPPING RATE AUDIT
  Profiles inspected:    <n>
  Zones inspected:       <n>
  Zones with no rates:   <n>
  Zones manual-only:     <n>
  Rates above threshold: <n>

  Critical issues (zero-rate zones):
    Profile: <name>  Zone: <name>  Countries: <list>
  Output: shipping_rate_audit_<date>.csv
══════════════════════════════════════════════

For format: json, emit:

jsonCopy code
{
  "skill": "shipping-rate-audit",
  "store": "<domain>",
  "profiles_inspected": 0,
  "zones_inspected": 0,
  "zones_no_rates": 0,
  "zones_manual_only": 0,
  "rates_above_threshold": 0,
  "issues": [],
  "output_file": "shipping_rate_audit_<date>.csv"
}

Output Format

CSV file shipping_rate_audit_<YYYY-MM-DD>.csv with columns: profile_name, zone_name, countries, rate_count, manual_rate_count, carrier_rate_count, min_rate, max_rate, currency, flag

Error Handling

Best Practices

• Run after any major shipping change (new region launch, carrier switch) to confirm zone coverage matches the rollout plan.
• Zero-rate zones cause silent checkout failures — customers from that geography see "no shipping available" and abandon. Treat these as P0.
• Manual-only zones are not always wrong — flat-rate domestic shipping is a deliberate choice. Use flag_manual_only: false if your store is intentionally flat-rate.
• Cross-reference flagged country codes with customers:query filtered by country to estimate revenue at risk.
• Run quarterly to catch zones added by app integrations or staff that drift from the documented configuration.