Purpose
Looks up existing fulfillments on orders and updates their tracking numbers and carrier URLs in bulk. Used when a carrier reissues tracking IDs after a label reprint, a 3PL batch-uploads corrected tracking, or a carrier integration pushes wrong tracking numbers. Replaces manual tracking corrections in Shopify Admin order by order.
Prerequisites
- Authenticated Shopify CLI session:
shopify store auth --store <domain> --scopes read_orders,write_fulfillments - API scopes:
read_orders,write_fulfillments
Parameters
| Parameter | Type | Required | Default | Description |
|---|---|---|---|---|
| store | string | yes | — | Store domain (e.g., mystore.myshopify.com) |
| updates | array | yes | — | List of {order_id, fulfillment_id, tracking_number, tracking_url, carrier} objects |
| notify_customer | bool | no | false | Resend shipping confirmation with updated tracking |
| dry_run | bool | no | true | Preview updates without executing mutations |
| format | string | no | human | Output format: human or json |
Safety
⚠️
fulfillmentUpdateoverwrites existing tracking info. Setnotify_customer: falseunless you explicitly want to resend shipment notifications — customers will receive a new email for every updated fulfillment if enabled. Run withdry_run: trueto confirm the fulfillment list before committing.
Workflow Steps
-
OPERATION:
order— query Inputs:id: <order_id>for each order inupdatesExpected output: Order withfulfillments { id, trackingInfo }to confirm existing fulfillment IDs match -
OPERATION:
fulfillmentUpdate— mutation Inputs:fulfillmentId: <id>,trackingInfoUpdateInput: { company, number, url },notifyCustomerExpected output:fulfillment { id, trackingInfo },userErrors
GraphQL Operations
graphql# order:query — validated against api_version 2025-01 query OrderFulfillments($id: ID!) { order(id: $id) { id name fulfillments { id status trackingInfo { company number url } } } }
graphql# fulfillmentUpdate:mutation — validated against api_version 2025-01 mutation FulfillmentUpdate($fulfillmentId: ID!, $trackingInfoInput: FulfillmentTrackingInput!, $notifyCustomer: Boolean) { fulfillmentUpdate( fulfillmentId: $fulfillmentId trackingInfoUpdateInput: $trackingInfoInput notifyCustomer: $notifyCustomer ) { fulfillment { id status trackingInfo { company number url } } userErrors { field message } } }
Session Tracking
Claude MUST emit the following output at each stage. This is mandatory.
On start, emit:
╔══════════════════════════════════════════════╗ ║ SKILL: Tracking Update Bulk ║ ║ Store: <store domain> ║ ║ Started: <YYYY-MM-DD HH:MM UTC> ║ ╚══════════════════════════════════════════════╝
After each step, emit:
[N/TOTAL] <QUERY|MUTATION> <OperationName> → Params: <brief summary of key inputs> → Result: <count or outcome>
If dry_run: true, prefix every mutation step with [DRY RUN] and do not execute it.
On completion, emit:
For format: human (default):
══════════════════════════════════════════════ OUTCOME SUMMARY Fulfillments targeted: <n> Tracking numbers updated: <n> Notifications sent: <n> Errors: <n> Output: tracking_update_<date>.csv ══════════════════════════════════════════════
For format: json, emit:
json{ "skill": "tracking-update-bulk", "store": "<domain>", "started_at": "<ISO8601>", "completed_at": "<ISO8601>", "dry_run": true, "outcome": { "targeted": 0, "updated": 0, "notifications_sent": 0, "errors": 0, "output_file": "tracking_update_<date>.csv" } }
Output Format
CSV file tracking_update_<YYYY-MM-DD>.csv with columns:
order_name, fulfillment_id, old_tracking_number, new_tracking_number, carrier, notify_customer, status
Error Handling
| Error | Cause | Recovery |
|---|---|---|
THROTTLED | API rate limit exceeded | Wait 2 seconds, retry up to 3 times |
userErrors on fulfillmentUpdate | Fulfillment cancelled or not found | Log error, skip, continue |
| Fulfillment ID not on order | Stale ID in updates list | Log mismatch, skip, continue |
Best Practices
- Keep
notify_customer: falseunless the carrier is tracking a replacement shipment — customers find repeated shipping emails confusing and may open unnecessary support tickets. - Provide
fulfillment_iddirectly in theupdatesinput when possible to skip the order lookup step entirely. - For 3PL integrations that send corrected tracking via CSV, parse the CSV into the
updatesarray before running this skill.


