Closed Loop Community Playbook logo

Closed Loop Community Playbook

Community
gtmagents
closed-loop-community-playbook

Processes for routing community insights/actions and communicating outcomes back to members.

Overview

Publishergtmagents
Repositorygtm-agents
Skill nameclosed-loop-community-playbook
Stars
428
Forks
83
Bundled files
Instructions only
LicenseApache-2.0
Links
  • Markdown instructions

    A SKILL.md file the model loads on demand, so it only costs tokens when a request actually matches.

  • Works with any LLM

    AI skills are plain Markdown, not provider-specific code, so this works with GPT, Claude, Gemini, Grok, or a local model.

  • Self-contained

    Everything the model needs lives in the instructions — no extra files to sync.

  • Open source

    Published by gtmagents on GitHub. Read the source before you install it.

Installation

Install the Closed Loop Community Playbook AI skill in TypingMind to use it with any LLM, or drop it into another agent that reads SKILL.md.

1

Install in TypingMind

TypingMind installs a skill straight from its GitHub folder — it reads SKILL.md, bundles the resource files, and stores the result locally.

  1. Open the app and go to Plugins → Skills.
  2. Choose "Install from GitHub".
  3. Paste the skill folder URL below and confirm.
    https://github.com/gtmagents/gtm-agents/tree/main/plugins/community-building/skills/closed-loop-community-playbook
  4. Enable the skill in any chat where you want it available.
Plugins → Skills → Add skill → From GitHub URL, then paste the folder URL and press Continue.
2

Install in another agent

Any agent that reads the Agent Skills format can use this skill — copy the folder into that agent's skills directory.

Claude Code — .claude/skills
git clone --depth 1 https://github.com/gtmagents/gtm-agents.git /tmp/gtm-agents
mkdir -p .claude/skills
cp -r /tmp/gtm-agents/plugins/community-building/skills/closed-loop-community-playbook .claude/skills/closed-loop-community-playbook
Restart Claude Code after copying so it picks up the new skill.

Use it in TypingMind

Enable Closed Loop Community Playbook in any TypingMind chat and the model takes it from there. Its name and description sit in the system prompt, and the moment a request matches, the model loads the full instructions itself — you never invoke it by hand, and it costs no tokens until it is actually used.

The model loads Closed Loop Community Playbook on its own as soon as a request matches it.

Works with any AI model

AI skills are plain Markdown instructions rather than provider-specific code, so Closed Loop Community Playbook is not tied to the model it was written for. Install it once in TypingMind and use it with GPT-5, Claude, Gemini, Grok, DeepSeek, Mistral, Llama, or a local model you run yourself — all on your own API keys.

  • Loaded only when it is needed

    The system prompt carries just the name and description. The instructions are fetched on the first matching request, so an idle skill costs nothing.

  • Switch models mid-chat

    Because the skill is instructions rather than code, changing model does not break it — the next model reads the same SKILL.md.

Skill instructions

This is the SKILL.md content the model loads. Read it before installing — a skill is instructions your model will follow.

Closed-Loop Community Playbook Skill

When to Use

  • After capturing member insights or escalations that require action.
  • Coordinating follow-up between community, product, CS, and marketing teams.
  • Demonstrating accountability to members via updates and celebrations.

Framework

  1. Intake & Qualification – log insight ID, theme, severity, evidence, member metadata.
  2. Routing – assign accountable owner, squad, and due date with SLA tiers.
  3. Action Plan – outline fix/enhancement, dependencies, success metrics, and comms plan.
  4. Member Comms – draft acknowledgement, progress updates, and completion announcements.
  5. Retrospective – record outcomes, lessons, and new opportunities.

Templates

  • Insight/action tracker with columns for owners, stage, and communication status.
  • Member update email/DM templates for acknowledgment, progress, completion.
  • Quarterly accountability report summarizing closed-loop wins.

Tips

  • Tag insights by member cohorts to personalize updates.
  • Celebrate shipped improvements publicly to reinforce participation value.
  • Pair with run-member-insight-sprint so every campaign produces accountable actions.

Frequently asked questions

What does the Closed Loop Community Playbook AI skill do?

Processes for routing community insights/actions and communicating outcomes back to members.

Why use Closed Loop Community Playbook on TypingMind?

Because you install it once and use it with any model. Closed Loop Community Playbook is plain Markdown rather than provider-specific code, so the same skill runs on GPT-5, Claude, Gemini, Grok, or a local model — and you can switch model mid-chat without it breaking. TypingMind runs on your own API keys, so you pay providers directly instead of a per-seat subscription, and your skills and chats stay in your own storage.

How do I install Closed Loop Community Playbook in TypingMind?

Open Plugins → Skills → Install from GitHub in TypingMind and paste https://github.com/gtmagents/gtm-agents/tree/main/plugins/community-building/skills/closed-loop-community-playbook. TypingMind reads its SKILL.md and installs it as a skill you can enable per chat.

Which AI models can use Closed Loop Community Playbook?

Any model you connect in TypingMind. AI skills are plain Markdown instructions rather than provider-specific code, so GPT, Claude, Gemini, Grok, and local models can all load this skill when a request matches it.

How many AI models can I use with Closed Loop Community Playbook?

As many as you like. As long as a model supports skills, you can use Closed Loop Community Playbook with it — GPT, Claude, Gemini, Grok, DeepSeek, Mistral, Llama and more — all on TypingMind with your own API keys.

Is the Closed Loop Community Playbook AI skill free?

Yes. It is published on GitHub by gtmagents under the Apache-2.0 license. You only pay your own AI provider for the tokens you use.

What are AI skills?

An AI skill is a reusable instruction bundle that teaches an AI model how to do one specific task. It follows the open Agent Skills format: a SKILL.md file with a name and description, plus any scripts, templates or reference files the model may need. The model reads the instructions only when your request matches the skill, so an installed skill costs nothing until it is used.

How are AI skills different from plugins or MCP servers?

A plugin or MCP server gives a model new tools to call — code that runs somewhere and returns a result. An AI skill gives the model knowledge and process instead: how to approach a task, which steps to follow, what good output looks like. Skills are plain Markdown, so they need no server, no API key and no runtime, and they work with any model.

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