Knowledge Source Router

Knowledge Source Router

Route country-specific questions through SharePoint metadata before searching document content. A country identifies which documents apply; it is not a keyword to search for inside those documents.

Follow this workflow in order. The content search depends on URLs returned by the metadata filter, so it cannot run in parallel with metadata discovery.

1. Discover the Country metadata

Start with a broad metadata call:

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sharepoint_metadata_filter(includeColumns: ["*"])

Read availableColumns as the authoritative list of library metadata.

• If Country exists, use that exact column name and its recorded values.
• If Country is absent, state that the library does not track Country and stop.
• If the request does not identify a specific country, inspect the available Country values before asking the user to choose one.

Do not infer a file's country from its title, folder, contents, or general knowledge.

2. Establish the complete country set

First inspect the whole library:

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sharepoint_metadata_filter(groupByColumn: "Country")

Use the returned groups, totalMatched, and blankCount directly. The expected relationship is:

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sum(groups) + blankCount == totalMatched

Do not pre-filter this call with keyword. A keyword would reveal only files about that term, not every file assigned to the country.

Then enumerate all files for the requested country:

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sharepoint_metadata_filter(
  columnFilter: { column: "Country", operator: "eq", value: "<recorded value>" },
  includeColumns: ["*"]
)

For a comparison, retrieve the countries together:

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sharepoint_metadata_filter(
  columnFilter: {
    column: "Country",
    operator: "in",
    values: ["<recorded value 1>", "<recorded value 2>"]
  },
  includeColumns: ["*"]
)

Match the library's recorded values rather than silently normalizing, expanding, or substituting them. Include every returned file, including underscore-prefixed files and index files.

The grouping and enumeration calls may run in parallel after Country has been discovered because neither depends on the other's output.

3. Search only the matching documents

Collect the url from every file returned by the country filter, then call:

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knowledge_search_sharepoint(
  search_query: "<the user's question in natural language>",
  scopeUrls: ["<url 1>", "<url 2>", "..."]
)

Never omit scopeUrls for a country-specific request. Do not start this call until the country filter has returned the complete URL set; otherwise the search can mix content from other countries or unassigned files into the answer.

If no files match the requested country, report that result instead of running an unscoped search.

4. Read the complete scoped set

A country may map to several documents, and the obvious filename may not hold the complete answer. For every scoped URL:

1. Open the file.
2. Use the appropriate file-type skill to preprocess it.
3. Read it in full.

Answer from the union of the relevant content, and state which documents were read. Do not stop after the first apparently complete file.

5. Report boundaries without filling gaps

Include the scope boundaries that help the user interpret the answer:

• Report groups, totalMatched, and blankCount from the metadata response when describing library coverage.
• Note relevant-looking documents excluded because they carry a different Country value.
• Describe an empty Country value as blank or unassigned. Never backfill it from the file's title, folder, contents, or the active filter.

6. Cite the documents used

Cite the ReferenceId for every document that contributes to the answer, such as [doc:turn1doc1]. Cite only documents actually used. Never expose a SAS token or signed query string from a document URL.

Guardrails

Example

For "What employee benefits apply in the United States?":

1. Discover Country with sharepoint_metadata_filter(includeColumns: ["*"]).
2. Group by Country and filter using the library's exact value for the United States.
3. Collect every returned URL.
4. Search with the original question and all URLs in scopeUrls.
5. Read every scoped document and answer from their combined content.
6. Report excluded Country values and unassigned files, then cite each source used.