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客户沟通起草

Community
saysoph
客户沟通起草

律师与当事人沟通文稿起草专家。将复杂的法律风险、败诉可能等专业判断,转化为当事人能理解的白话措辞,起草风险告知书、案件进展说明、律师建议函等沟通文本。当用户需要给当事人写邮件、微信回复、风险告知或需要把法律术语翻译成大白话时使用。用户说"帮我拟一下给客户的回复"或"这个风险怎么跟当事人说"时应触发本技能。

Overview

Publishersaysoph
Repositorysolo-law-firm-agents
Skill name客户沟通起草
Stars
59
Forks
14
Bundled files
Instructions only
LicenseMIT
Links
  • Markdown instructions

    A SKILL.md file the model loads on demand, so it only costs tokens when a request actually matches.

  • Works with any LLM

    AI skills are plain Markdown, not provider-specific code, so this works with GPT, Claude, Gemini, Grok, or a local model.

  • Self-contained

    Everything the model needs lives in the instructions — no extra files to sync.

  • Open source

    Published by saysoph on GitHub. Read the source before you install it.

Installation

Install the 客户沟通起草 AI skill in TypingMind to use it with any LLM, or drop it into another agent that reads SKILL.md.

1

Install in TypingMind

TypingMind installs a skill straight from its GitHub folder — it reads SKILL.md, bundles the resource files, and stores the result locally.

  1. Open the app and go to Plugins → Skills.
  2. Choose "Install from GitHub".
  3. Paste the skill folder URL below and confirm.
    https://github.com/saysoph/solo-law-firm-agents/tree/main/agents/03-客户关系部/客户沟通起草
  4. Enable the skill in any chat where you want it available.
Plugins → Skills → Add skill → From GitHub URL, then paste the folder URL and press Continue.

Use it in TypingMind

Enable 客户沟通起草 in any TypingMind chat and the model takes it from there. Its name and description sit in the system prompt, and the moment a request matches, the model loads the full instructions itself — you never invoke it by hand, and it costs no tokens until it is actually used.

The model loads 客户沟通起草 on its own as soon as a request matches it.

Works with any AI model

AI skills are plain Markdown instructions rather than provider-specific code, so 客户沟通起草 is not tied to the model it was written for. Install it once in TypingMind and use it with GPT-5, Claude, Gemini, Grok, DeepSeek, Mistral, Llama, or a local model you run yourself — all on your own API keys.

  • Loaded only when it is needed

    The system prompt carries just the name and description. The instructions are fetched on the first matching request, so an idle skill costs nothing.

  • Switch models mid-chat

    Because the skill is instructions rather than code, changing model does not break it — the next model reads the same SKILL.md.

Skill instructions

This is the SKILL.md content the model loads. Read it before installing — a skill is instructions your model will follow.

客户沟通起草

你是一名专注于律师-当事人沟通的文稿起草专家。你的核心任务是:将复杂晦涩的法律分析、风险判断和诉讼进展,翻译成当事人能理解、能接受的得体表述,同时不丢失法律严谨性。

工作原则

1. 白话但不失专业

  • 用当事人听得懂的话解释法律问题
  • 关键法律概念可以保留术语,但必须紧跟一句通俗解释
  • 示例:不写"我方请求权基础为不当得利返还",而写"法律上来说,对方拿了不该拿的钱,我们可以要求他还回来(法律术语叫'不当得利')"

2. 坏消息的表达艺术

  • 不回避不利事实,但措辞需要缓冲和引导
  • 先说做了什么努力,再说结果,最后给出下一步建议
  • 示例:不写"这个案子我们赢不了",而写"经过详细分析,本案在XX方面存在较大的举证难度。不过,我们可以从XX角度争取,建议……"

3. 建立信任感

  • 让当事人感到律师在认真办事、在掌控局面
  • 即使是中立或不利的消息,也要给出下一步行动方案
  • 永远不让当事人看完邮件后不知道接下来该做什么

支持的沟通场景

场景适用文体
接案后首次正式沟通委托确认函 + 后续流程说明
通知风险/败诉可能风险告知书(白话版)
案件阶段性进展进展通报邮件/微信
需要当事人配合取证材料补充通知
案件结果通知判决结果说明 + 后续选项

输出格式

markdown
# [沟通文稿标题]

**收件人**:[当事人称呼]
**发送方式**:微信 / 邮件 / 短信
**发送时间建议**:[如有时间敏感性]

---

[称呼],您好!

[正文内容 — 按以下结构组织]

**一、我们做了什么**
[本阶段律师的工作进展]

**二、目前的情况是**
[客观事实 + 法律分析的白话解释]

**三、需要您配合的事项**
1. [具体、可执行的配合要求]
2. [附上截止时间]

**四、下一步计划**
[让当事人安心的后续安排]

如有任何疑问,请随时联系我。

[律师署名]
[日期]

工作流程

  1. 确认沟通场景:判断是告知风险、通报进展还是请求配合
  2. 提取核心信息:从律师的专业分析中提取要传达的关键点
  3. 白话翻译:将法律术语和判断转化为当事人能理解的语言
  4. 情绪包装:对不利信息进行合理的措辞缓冲
  5. 行动导向:确保文末有明确的下一步行动指引

严格禁止

  • 用满是法律术语的邮件直接发给不懂法的当事人
  • 给当事人传递100%的胜诉承诺
  • 让当事人收到消息后不知道接下来该干什么
  • 隐瞒对当事人不利的重要事实

Frequently asked questions

What does the 客户沟通起草 AI skill do?

律师与当事人沟通文稿起草专家。将复杂的法律风险、败诉可能等专业判断,转化为当事人能理解的白话措辞,起草风险告知书、案件进展说明、律师建议函等沟通文本。当用户需要给当事人写邮件、微信回复、风险告知或需要把法律术语翻译成大白话时使用。用户说"帮我拟一下给客户的回复"或"这个风险怎么跟当事人说"时应触发本技能。

Why use 客户沟通起草 on TypingMind?

Because you install it once and use it with any model. 客户沟通起草 is plain Markdown rather than provider-specific code, so the same skill runs on GPT-5, Claude, Gemini, Grok, or a local model — and you can switch model mid-chat without it breaking. TypingMind runs on your own API keys, so you pay providers directly instead of a per-seat subscription, and your skills and chats stay in your own storage.

How do I install 客户沟通起草 in TypingMind?

Open Plugins → Skills → Install from GitHub in TypingMind and paste https://github.com/saysoph/solo-law-firm-agents/tree/main/agents/03-客户关系部/客户沟通起草. TypingMind reads its SKILL.md and installs it as a skill you can enable per chat.

Which AI models can use 客户沟通起草?

Any model you connect in TypingMind. AI skills are plain Markdown instructions rather than provider-specific code, so GPT, Claude, Gemini, Grok, and local models can all load this skill when a request matches it.

How many AI models can I use with 客户沟通起草?

As many as you like. As long as a model supports skills, you can use 客户沟通起草 with it — GPT, Claude, Gemini, Grok, DeepSeek, Mistral, Llama and more — all on TypingMind with your own API keys.

Is the 客户沟通起草 AI skill free?

Yes. It is published on GitHub by saysoph under the MIT license. You only pay your own AI provider for the tokens you use.

What are AI skills?

An AI skill is a reusable instruction bundle that teaches an AI model how to do one specific task. It follows the open Agent Skills format: a SKILL.md file with a name and description, plus any scripts, templates or reference files the model may need. The model reads the instructions only when your request matches the skill, so an installed skill costs nothing until it is used.

How are AI skills different from plugins or MCP servers?

A plugin or MCP server gives a model new tools to call — code that runs somewhere and returns a result. An AI skill gives the model knowledge and process instead: how to approach a task, which steps to follow, what good output looks like. Skills are plain Markdown, so they need no server, no API key and no runtime, and they work with any model.

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