TypingMindTypingMindThe best frontend for AI
Complaint Stage Tracking logo

Complaint Stage Tracking

Organization
vstorm-co
complaint-stage-tracking

Track a complaint through its statutory stages and never miss an escalation right.

Overview

Publishervstorm-co
Repositoryagenticos
Skill namecomplaint-stage-tracking
Stars
137
Forks
27
Bundled files
Instructions only
LicenseApache-2.0
Links
Skill sourceRepositoryHomepage
  • Markdown instructions

    A SKILL.md file the model loads on demand, so it only costs tokens when a request actually matches.

  • Works with any LLM

    AI skills are plain Markdown, not provider-specific code, so this works with GPT, Claude, Gemini, Grok, or a local model.

  • Self-contained

    Everything the model needs lives in the instructions — no extra files to sync.

  • Open source

    Published by vstorm-co on GitHub. Read the source before you install it.

Installation

Install the Complaint Stage Tracking AI skill in TypingMind to use it with any LLM, or drop it into another agent that reads SKILL.md.

1

Install in TypingMind

TypingMind installs a skill straight from its GitHub folder — it reads SKILL.md, bundles the resource files, and stores the result locally.

  1. Open the app and go to Plugins → Skills.
  2. Choose "Install from GitHub".
  3. Paste the skill folder URL below and confirm.
    https://github.com/vstorm-co/agenticos/tree/main/backend/app/core/catalog/skill_gallery/public-sector/complaint-stage-tracking
  4. Enable the skill in any chat where you want it available.
Plugins → Skills → Add skill → From GitHub URL, then paste the folder URL and press Continue.
2

Install in another agent

Any agent that reads the Agent Skills format can use this skill — copy the folder into that agent's skills directory.

Claude Code — .claude/skills
git clone --depth 1 https://github.com/vstorm-co/agenticos.git /tmp/agenticos
mkdir -p .claude/skills
cp -r /tmp/agenticos/backend/app/core/catalog/skill_gallery/public-sector/complaint-stage-tracking .claude/skills/complaint-stage-tracking
Restart Claude Code after copying so it picks up the new skill.

Use it in TypingMind

Enable Complaint Stage Tracking in any TypingMind chat and the model takes it from there. Its name and description sit in the system prompt, and the moment a request matches, the model loads the full instructions itself — you never invoke it by hand, and it costs no tokens until it is actually used.

The model loads Complaint Stage Tracking on its own as soon as a request matches it.

Works with any AI model

AI skills are plain Markdown instructions rather than provider-specific code, so Complaint Stage Tracking is not tied to the model it was written for. Install it once in TypingMind and use it with GPT-5, Claude, Gemini, Grok, DeepSeek, Mistral, Llama, or a local model you run yourself — all on your own API keys.

  • Loaded only when it is needed

    The system prompt carries just the name and description. The instructions are fetched on the first matching request, so an idle skill costs nothing.

  • Switch models mid-chat

    Because the skill is instructions rather than code, changing model does not break it — the next model reads the same SKILL.md.

Skill instructions

This is the SKILL.md content the model loads. Read it before installing — a skill is instructions your model will follow.

Tracking a complaint

Statutory complaints have stages, and each stage has a clock and an escalation right. Missing one hands the complainant the case.

Per stage, record

Stage number · date entered · statutory deadline for a response · who owns it · date responded · whether the complainant escalated, and when.

Always tell them the next step

Every response ends with what they can do if they remain dissatisfied, who to, and by when. That is usually a legal requirement and it is always the difference between a resolved complaint and an ombudsman referral.

Escalate on the clock

A stage approaching its deadline escalates before it expires, not after. If it will be late, tell the complainant before the deadline with a new date. A late response nobody warned of is a second complaint.

Flag

Repeat complaints on one issue, anything alleging discrimination, and anything involving a child or a vulnerable adult.

Never

Restart a stage to reset a clock, or close a complaint the complainant has not been told is closed.

Frequently asked questions

What does the Complaint Stage Tracking AI skill do?

Track a complaint through its statutory stages and never miss an escalation right.

Why use Complaint Stage Tracking on TypingMind?

Because you install it once and use it with any model. Complaint Stage Tracking is plain Markdown rather than provider-specific code, so the same skill runs on GPT-5, Claude, Gemini, Grok, or a local model — and you can switch model mid-chat without it breaking. TypingMind runs on your own API keys, so you pay providers directly instead of a per-seat subscription, and your skills and chats stay in your own storage.

How do I install Complaint Stage Tracking in TypingMind?

Open Plugins → Skills → Install from GitHub in TypingMind and paste https://github.com/vstorm-co/agenticos/tree/main/backend/app/core/catalog/skill_gallery/public-sector/complaint-stage-tracking. TypingMind reads its SKILL.md and installs it as a skill you can enable per chat.

Which AI models can use Complaint Stage Tracking?

Any model you connect in TypingMind. AI skills are plain Markdown instructions rather than provider-specific code, so GPT, Claude, Gemini, Grok, and local models can all load this skill when a request matches it.

How many AI models can I use with Complaint Stage Tracking?

As many as you like. As long as a model supports skills, you can use Complaint Stage Tracking with it — GPT, Claude, Gemini, Grok, DeepSeek, Mistral, Llama and more — all on TypingMind with your own API keys.

Is the Complaint Stage Tracking AI skill free?

Yes. It is published on GitHub by vstorm-co under the Apache-2.0 license. You only pay your own AI provider for the tokens you use.

What are AI skills?

An AI skill is a reusable instruction bundle that teaches an AI model how to do one specific task. It follows the open Agent Skills format: a SKILL.md file with a name and description, plus any scripts, templates or reference files the model may need. The model reads the instructions only when your request matches the skill, so an installed skill costs nothing until it is used.

How are AI skills different from plugins or MCP servers?

A plugin or MCP server gives a model new tools to call — code that runs somewhere and returns a result. An AI skill gives the model knowledge and process instead: how to approach a task, which steps to follow, what good output looks like. Skills are plain Markdown, so they need no server, no API key and no runtime, and they work with any model.

Related AI Skills

View all
NousResearch logo

Polymarket

NousResearch
OrganizationPopular

Query Polymarket: markets, prices, orderbooks, history.

53.5K
250.4K
2 files
View
NousResearch logo

Pptx Author

NousResearch
OrganizationPopular

Build PowerPoint decks headless with python-pptx.

53.5K
250.4K
Instructions
View
NousResearch logo

Stocks

NousResearch
OrganizationPopular

Stock quotes, history, search, compare, crypto via Yahoo.

53.5K
250.4K
1 files
View
NousResearch logo

Lambda Labs

NousResearch
OrganizationPopular

On-demand GPU cloud instances for ML training.

53.5K
250.4K
2 files
View

Set up your own AI workspace now

Get notified about new features and future giveaways by subscribing to our newsletter 👇