Order Status Answers

Organization

vstorm-co

order-status-answers

Answer where-is-my-order from the order and carrier record, and say what happens next.

Overview

Publisher	vstorm-co
Repository	`agenticos`
Skill name	`order-status-answers`
Stars	137
Forks	27
Bundled files	Instructions only
License	Apache-2.0
Links	Skill source Repository Homepage

Markdown instructions
A SKILL.md file the model loads on demand, so it only costs tokens when a request actually matches.
Works with any LLM
AI skills are plain Markdown, not provider-specific code, so this works with GPT, Claude, Gemini, Grok, or a local model.
Self-contained
Everything the model needs lives in the instructions — no extra files to sync.
Open source
Published by vstorm-co on GitHub. Read the source before you install it.

Installation

Install the Order Status Answers AI skill in TypingMind to use it with any LLM, or drop it into another agent that reads SKILL.md.

Install in TypingMind

TypingMind installs a skill straight from its GitHub folder — it reads SKILL.md, bundles the resource files, and stores the result locally.

Open the app and go to Plugins → Skills.
Choose "Install from GitHub".
Paste the skill folder URL below and confirm.
https://github.com/vstorm-co/agenticos/tree/main/backend/app/core/catalog/skill_gallery/ecommerce/order-status-answers
Enable the skill in any chat where you want it available.

Store

Installed

Skills

Add skills

Import one or more skills from a public GitHub folder or a local .skill or .zip archive, or SKILL.md file.

From GitHub URLFrom .skill, .zip, or SKILL.md

GitHub repo or folder

https://github.com/vstorm-co/agenticos/tree/main/backend/app/core/catalog/skill_gallery/ecommerce/order-status-answers

Points to a single skill folder, or any folder that contains multiple skills. Public repos only.

CancelContinue

Plugins → Skills → Add skill → From GitHub URL, then paste the folder URL and press Continue.

Install in another agent

Any agent that reads the Agent Skills format can use this skill — copy the folder into that agent's skills directory.

Claude Code — .claude/skills

git clone --depth 1 https://github.com/vstorm-co/agenticos.git /tmp/agenticos
mkdir -p .claude/skills
cp -r /tmp/agenticos/backend/app/core/catalog/skill_gallery/ecommerce/order-status-answers .claude/skills/order-status-answers

Restart Claude Code after copying so it picks up the new skill.

Use it in TypingMind

Enable Order Status Answers in any TypingMind chat and the model takes it from there. Its name and description sit in the system prompt, and the moment a request matches, the model loads the full instructions itself — you never invoke it by hand, and it costs no tokens until it is actually used.

The model loads Order Status Answers on its own as soon as a request matches it.

Works with any AI model

AI skills are plain Markdown instructions rather than provider-specific code, so Order Status Answers is not tied to the model it was written for. Install it once in TypingMind and use it with GPT-5, Claude, Gemini, Grok, DeepSeek, Mistral, Llama, or a local model you run yourself — all on your own API keys.

Loaded only when it is needed
The system prompt carries just the name and description. The instructions are fetched on the first matching request, so an idle skill costs nothing.
Switch models mid-chat
Because the skill is instructions rather than code, changing model does not break it — the next model reads the same SKILL.md.

Skill instructions

This is the SKILL.md content the model loads. Read it before installing — a skill is instructions your model will follow.

Answering "where is my order"

Seven in ten support messages are this one. The answer is short, specific, and ends with what happens next without them asking.

Always give three things

Where it is now, in plain words rather than carrier jargon — "left our warehouse Tuesday, scanned in Hamburg this morning".
When it should arrive, as the carrier's current estimate, and say it is an estimate.
What happens next, including what you will do if it does not move.

When tracking has not updated

Say how long a gap is normal for that service before saying anything else. Most "lost" parcels are a scan gap. Give the day on which you would call it late, and offer to check back then.

When it is genuinely late

Do not make them ask twice. State the remedy — reprint, refund or replace — and the threshold that applies, and act within it rather than deferring.

Never

Blame the carrier, promise a delivery date the carrier has not given, or ask them to wait without saying how long.

Frequently asked questions

What does the Order Status Answers AI skill do?

Answer where-is-my-order from the order and carrier record, and say what happens next.

Why use Order Status Answers on TypingMind?

Because you install it once and use it with any model. Order Status Answers is plain Markdown rather than provider-specific code, so the same skill runs on GPT-5, Claude, Gemini, Grok, or a local model — and you can switch model mid-chat without it breaking. TypingMind runs on your own API keys, so you pay providers directly instead of a per-seat subscription, and your skills and chats stay in your own storage.

How do I install Order Status Answers in TypingMind?

Open Plugins → Skills → Install from GitHub in TypingMind and paste https://github.com/vstorm-co/agenticos/tree/main/backend/app/core/catalog/skill_gallery/ecommerce/order-status-answers. TypingMind reads its SKILL.md and installs it as a skill you can enable per chat.

Which AI models can use Order Status Answers?

Any model you connect in TypingMind. AI skills are plain Markdown instructions rather than provider-specific code, so GPT, Claude, Gemini, Grok, and local models can all load this skill when a request matches it.

How many AI models can I use with Order Status Answers?

As many as you like. As long as a model supports skills, you can use Order Status Answers with it — GPT, Claude, Gemini, Grok, DeepSeek, Mistral, Llama and more — all on TypingMind with your own API keys.

Is the Order Status Answers AI skill free?

Yes. It is published on GitHub by vstorm-co under the Apache-2.0 license. You only pay your own AI provider for the tokens you use.

What are AI skills?

An AI skill is a reusable instruction bundle that teaches an AI model how to do one specific task. It follows the open Agent Skills format: a SKILL.md file with a name and description, plus any scripts, templates or reference files the model may need. The model reads the instructions only when your request matches the skill, so an installed skill costs nothing until it is used.

How are AI skills different from plugins or MCP servers?

A plugin or MCP server gives a model new tools to call — code that runs somewhere and returns a result. An AI skill gives the model knowledge and process instead: how to approach a task, which steps to follow, what good output looks like. Skills are plain Markdown, so they need no server, no API key and no runtime, and they work with any model.

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Overview

Installation

Install in TypingMind

Install in another agent

Use it in TypingMind

Works with any AI model

Skill instructions

Answering "where is my order"

Always give three things

When tracking has not updated

When it is genuinely late

Never

Frequently asked questions

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